Privacy Policy

Patterson-Mills Sàrl [“Patterson Mills”] believes, especially in this digital age, that the privacy and security of your personal information is a serious matter.
 
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Site. If you do not accept and agree with this Privacy Policy, you must stop using our Site immediately.
 
When we ask you to provide us with information, including personal data, we do so in order to offer you the best possible service that we can.  We will not share your information with any third party outside of Patterson Mills without your permission and your data will always be managed in accordance with relevant laws and regulations in the Switzerland.
 
We may also use the data we collect to provide you with the most relevant, personalised, content within our websites, emails and other types of communications.
 
We may, from time to time, use search engine services, such as those offered by Google, Yahoo or others.  These services may use cookies, which are text files placed on your computer, to help the website analyse how users use the site. The information about your use of the website (including your IP address) would usually be sent to, and stored by, the search engine concerned. The computer servers used by such search engines may be outside of the UK or Switzerland, often located in the United States.
 
This information is gathered purely for the purpose of evaluating your use of the website, creating records of website activity for our own analysis and to help us work out how best to provide other services by reference to such website activity and internet usage. The search engine company may transfer your usage information to third parties where required by law, or in the event that a third party is employed by them to process the information on their behalf.  At no time will your personal IP address be associated directly with any other data held by any search engine. You are able to refuse the acceptance of cookies by choosing the appropriate settings on your internet browser software, but please be aware that if you do, in some instances you may not be able to use the full functionality of our website.  By using this website, you consent to the processing of data about you by a search engine company in the way, and for the uses, outlined above.

What are Cookies?

‘Cookies’ are small amounts of data that are transferred to your web browser, to us or our search engine / service providers. These data files are in common use by websites generally and they help us understand more about the way in which our website is used by those who visit and view its pages.

The information is used to improve our website and the service we are able to offer.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

Communication between us

To keep you fully informed of our services and how they might be of benefit to you, Patterson Mills may contact you by mail, email and other means of communication to provide you with the information you have requested about one of our services.

We may also provide you with information or other offers, though, if you don’t want to receive such information you are welcome to get in touch to let us know.

External links

We will provide links to external websites at various places on our website and at various times.  However, Patterson Mills is not responsible for the content of external internet websites.

What you agree to when dealing with us

By providing us with your personal information:

  1. You agree that the information we hold about you can be held on computer, cloud storage servers and/or paper files.
  2. You agree that any information which you provide to us, including about sensitive matters such as your health and medical information, may be disclosed to appropriate third parties for the purpose of processing any relevant application and for ongoing administration and compliance purposes, in providing you with an ongoing service, but for no other purpose.
  3. You agree that all information provided to us by you is accepted by Patterson Mills in complete confidence and can be destroyed either upon request or within a regulations-specified time period should you not move forward with our services.

Our Data Centres

We take personal data protection seriously. Therefore, we make use of market leaders in data encryption, pCloud and Proton, to provide cloud storage solutions for Patterson Mills. Both of these companies are based in Switzerland and comply with the strictest data privacy laws. We aim to store all information within EU or Switzerland based servers wherever possible.

pCloud Storage

pCloud’s security approach focuses on making sure your data is safe and you are as much in control as possible. Our data region selected with pCloud is where your files and personal data are stored – in this case the European Union (Luxembourg).

The data centers used by pCloud have been chosen after intense risk assessment to prove the highest quality and reliability. Their providers are certified under SSAE 18 SOC 2 Type II & SSAE 16 SOC 2 Type II and comply with the highest level of physical and technical security applications such as:

  • Multi-tier: Tier II, Tier III and Tier IV
  • Еnhanced connectivity: 10+ providers
  • Electromagnetic protection concept
  • Fire and very early smoke detection (VESDA)
  • Neutral gas (nitrogen) fire suppression system
  • Water leakage detection
  • Intrusion detection
  • 24/7/365 on-site security with controlled access
  • Dark fiber connectivity

Proton Drive

Proton Drive uses the latest, high-performance elliptic curve cryptography (ECC Curve25519) to secure your files. This advanced encryption is secure against all known attacks and requires less computational power.

Proton Drive relies on the open-source and battle-tested OpenPGP end-to-end encryption standard. Each Proton user has a public key and a private encryption key. Files are encrypted with the public key and can only be decrypted using the private key. Only the user has access to the private key, hence only the user can read the data.

An essential part of maintaining security is knowing if data has been tampered with. Proton Drive uses cryptographic signatures to verify the authenticity of files and folders, meaning that users are able to immediately detect any efforts to tamper with files.

Proton has a global presence in a dozen countries, allowing them to operate 24/7/365. Their security teams continuously monitor their infrastructure for security alerts and take proactive action when they detect attacks against specific user accounts.

This includes warning  the user if an advanced attacker is targeting your account and automatically locking your account if they suspect somebody other than the user has gained illicit access.

Proton Drive uses the highest standards of security. All files are secured using end-to-end encryption, which means no-one, not even Proton, can read a users files. All data is encrypted in transit and at rest.

Your Right to Withold Information

You may access certain areas of our Site without providing any personal data at all. However, to use all features and functions available on our Site you may be required to submit or allow for the collection of certain data.

You may restrict our use of Cookies.

Our Content

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Patterson Mills does not guarantee that the website or its marketing materials will be error-free, omission-free, uninterrupted or without delay.

This website or marketing materials may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Contacting Us

If you have any questions about our Site or this Privacy Policy, please contact us. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately updated on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.


Last Updated: January 2024